Visit us in our shop
Glashuettenstrasse 5
20357 Hamburg
Germany
Tuesday - Friday 11 am - 7 pm
Saturday 12 pm - 6 pm
Locate on Google Maps
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
If your order is ready to ship, and doesn't need further production time we need up to three days to process packaging and shipping.
GERMANY: 3-5 BUSINESS DAYS
EUROPE: 5-10 BUSINESS DAYS
NORTH AMERICA: 2-3 WEEKS
AUSTRALIA, NEW ZEALAND AND OCEANIA: 2-3 WEEKS
ASIA PACIFIC: 2-3 WEEKS
LATIN AMERICA AND THE CARIBBEAN: 2-3 WEEKS
NORTH AFRICA AND THE MIDDLE EAST: 2-3 WEEKS
SUB-SAHARAN AFRICA: 2-3 WEEKS
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply next to shipping cost. Delays due to customs may occur.
We want you to be thrilled with your purchase and come back for more. If you're unhappy for any reason, please contact us at hi@faibleandfailure.com to initiate a return or exchange within 14 days of delivery.
The following items can't be returned or exchanged:
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
